EXCHANGES & RETURNS

EXCHANGES & REFUNDS WITHIN LEBANON

We offer exchanges and returns within 3 days of receiving your order. Please email service@rushandreez.com or contact us on +96170781217 and we will arrange for a pickup. Items must be unworn and in their original condition with tags and labels attached. We reserve the right to refuse return of any item that shows sign of wear, wash, or perfume. Shipping charges are not refunded. The customer will be responsible for the shipping cost of the returned item. We are sorry we do not accept any exchanges or refunds for items on promotion. 

EXCHANGES & REFUNDS FOR US & CANADA ORDERS

We offer exchanges and returns within 10 days of receiving your order. Please email service@rushandreez.com or contact us on +96170781217 and we will arrange for a pickup. Items must be unworn and in their original condition with tags and labels attached. We reserve the right to refuse return of any item that shows sign of wear, wash, or perfume. Shipping charges are not refunded. The customer will be responsible for the shipping cost of the returned item. We are sorry we do not accept any exchanges or refunds for items on promotion. 

EXCHANGES & REFUNDS FOR INTERNATIONAL ORDERS

For international orders, we offer refunds via Paypal or in the form of store credit. To request an exchange/refund, please send an email to service@rushandreez.com or contact us on +96170781217 within 5 days of receiving your order. Items must be unworn and in their original condition with tags and labels attached. Once we receive your returned item, we will process the refund within 5 to 7 days. Shipping charges are not refunded. The customer will be responsible for the shipping cost of the returned item.  We are sorry we do not accept any exchanges or refunds for items on promotion.